Why Should Customers Pay For Statements Posted Now?

This is not just a Mount Druitt issue, but a Statewide and National issue. It is something that I have noticed that large businesses are doing.

From the first time bills have been posted to residential addresses, post office boxes from companies, there was no issue of charging customer postage costs as that was absorbed in the bottom line cost to the customer.
 

Now, some of these corporate managers recently have thought of charging extra postage costs, to their customer as an extra posting cost, on top of the bill to be paid.

The reason behind this is that with emails, bills can be sent as an attachment, with no direct cost  incurred for 'emailing' bills, rather than 'posting' bills, which is delivered by Australian Post at a small cost. Emailing attachments may not be 100% secured (in my thoughts)  maybe open for hackers. Another way is for viewing your statements online, using passwords, again open for possible hackers use.

Is not fair in charging administration fees, postal fees and/or other fees on top of the bill, that a customer is receiving for services provided.

The idea is to force customers to use internet more and in most cases, the cost of printing statements offloaded to the customer. Not all community members are have or are into PC's, internet understand what an email, yet alone is.

Receiving a mailed bill is real, cost is already paid for by the customer, when paying the bill for decades without being asked for paying extra costs.

My issue is I would like Federal Members of Parliament and NSW Members of Parliament to tackle this on and rid these extra fees supported by proper legislation. Rid these extra fees as companies has been making profits on what the customer pays on the bottom end of the bill, not including extra fees for many years and decades.

Energy companies, Banks, Superannuation Funds, Financial institutions and Telephone companies (may be looking into charging this) to name a few.