New Bus Services for Bus Region 1 - Busways Time Tables - As From Today

NSW Bus Service Network: Region 1 has issued new buses services commencing today. All time table are provided by Busways. They are listed below the map of the bus network:
    




Click Here for Bus Services - 723-Mt-Druitt-Blacktown-Huntingwood-Eastern Creek Business Park

Click here for Bus Service - 724-Blacktown-Arndell-Park

Click here for Bus Service 738-Mt-Druitt-Rooty-Hill-Eastern-Creek-Industrial Park Horsley Park

Click here for Bus Service 755-Mt Druitt-Shalvey-Plumpton

Click here for Bus Service 783-Penrith-Jordan-Springs

Click here for Bus Service 791-Penrith-Jamisontown-South Penrith

Click here for Bus Services - 793-Penrith-South Penrith

Click here for Bus Service 794-Penrith-Glenmore Park-Northern Rd

Click here for Bus Service - 795-Penrith-Warragamba-Jamisontown-Regentville

Click here for Bus Service 799-Penrith-Glenmore Park-Regentville

Community Members Given Cleaning Equipment For Bus Time Tables & Bus Stop Improvements at Shlavey - Brent From Shalvey

Last week, I bumped into Brent Robertson, former Greens Candidate for Mount Druitt at last years election and noted that one of many respectable community Members within Mount Druitt, he is still working voluntarily hard within the community, for improvements and questioning why things can not be improved.

He has been successful in obtaining a time on section bus stop in Emerson Street, Shalvey Click here for Busways 755 Route , on both sides of the street.Which is a significant improvement for bus commuters within the area.

The question now arises what is the law in relation relation to supplying bus time tables to bus service routes. Is the legal requirement bus time tables at each Section bus stop?  Also, what is the same legal requirements for sheltered seats/ bus shelter. I will find out and hope to get a response from relevant Stake Holders.

Brent also advised that Blacktown City Council has supplied him with cleaning agents/equipment, allowing him to remove graffiti at Mount Druitt bus interchange

What has been noted is when it rains at Mount Druitt bus interchange, seats are wet. So we will need to ask relevant government members and  bodies for inspection, feed back and positive response. I'm sure even they wouldn't like to sit on wet seats!

It has been noted that the bus stop outside Red Rooster, Emerton requires a bus stop shelter heading to Shalvey.

So It Was The Wrong Bus on Sunday Morning At Mount Druitt Bus Interchange!

Response From Busways on 755/758 route number issue Click here for previous blog :

Melissa <@busways.com.au>

Dear John,

Further to the complaint you made on the 13/12/15.

We have investigated the matter and have found the driver indeed made a mistake on his route.

We thank you for your feedback and will now put actions in place to try ensure this does not happen again.

I apologise for any delays in your travels due to this and once again thank you for bringing this to our attention.

Kindest Regards,

Neill Costello

Busways Blacktown

Busways Group Pty Ltd

T   02 9625 8900 / 9832 5105

F   02 9625 4703

www.busways.com.au

My response was:

Hi Melissa,

Thank you for the quick feedback. I didn't lodge a complaint I lodged a feedback and the lady acknowledged it was It was just a complaint. I only wanted feedback as to why this happened? Can you ensure all records in relation to this inquiry is changed from complaint to request feedback?

Can you tell myself, that with all new technologies when a bus is show the route number 755 - is that route number on NSW Transport/Busways computers as tagged as 755 on their screen and a representative from NSW Transport/Busways monitors this and is double checking that correct buses are going on correct routes. If not, may I suggest this happens from now, please to prevent further and future commuter confusion and being upset.

What other preventative measures will  you put in place to prevent this from happening again?

Click here for blog

Cheers

John

I hope you appreciate the information provided to the community. I find it that if I can do this, so can you! Let us know what you think?

Busways Change Of Route Number Made A Few Commuters 'Unhappy" At Mount Druitt!

On Sundays, I have to walk to Mount Druitt  bus interchange and  then I only can catch the 8.42am* Busways 755, to make it close to "Holy Family Catholic Church", Emerton.

Sometimes I'm late and miss the bus, very rarely has the bus not turned up. Yesterday, there were 2 commuters waiting with myself on bus stand 5 and approximately 8.42am, a Busways bus numbered 758, turned up for 'Shalvey'. Ignored it and let it go. Then another Busways 758 turned up about 3 minutes later and when the three of us approached this bus driver and asked about the other bus three minutes before. He knew nothing about it, couldn't help us but suggested the previous driver, could have  placed the wrong bus route number on the bus. 

I was boiling up inside of myself but kept calm as I walked to catch the Busways 780 bus, which made myself run to church late. The other two 755 commuters also took the 780 bus as well. Not to mention that I was on roster to reading at mass that day, but wasn't able to. I immediately ran 131500 not to raise a complaint but to ask for feedback.

Here is my report number from Busways, not NSW Transport via email:
 

Good Afternoon, Thank you for providing us with your feedback.
Busways will follow up on the information you have provided and we will be in contact with you in the coming days.
Please note Occurrence Report Number (82498) for your records.
Kind Regards
Busways Group


*8.42am - this is the earliest that I can get the 755 Busways bus as there is no earlier scheduled bus routes to get in the morning. Something that I have lobbied on for the last 6 years, so far falling on deaf ears!

Infoline@busways.com.au	12:10 (10 hours ago)
to me